ER Computers, LLC Privacy Policy

Last Updated: April 1, 2023

ER Computers, LLC ("we", "us", or "our") is committed to protecting the privacy of our clients, visitors, and users of our website https://ercnetworks.com/. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you interact with our website and services.

By using our website and services, you consent to the collection and use of your personal information as outlined in this Privacy Policy. If you do not agree with these terms, please do not use our website or services.

  1. Information We Collect

We collect two types of information from our users: personal information and non-personal information.

1.1 Personal Information

Personal information refers to data that can be used to identify you directly or indirectly. We collect personal information when you:

a. Contact us via our website, email, or phone.
b. Sign up for our newsletter, promotional materials, or other communications.
c. Purchase or request information about our products and services.
d. Provide feedback or participate in surveys.

The types of personal information we collect may include, but are not limited to:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Mailing address
  • Payment information

1.2 Non-Personal Information

Non-personal information refers to data that cannot be used to identify you directly or indirectly. We automatically collect non-personal information when you interact with our website, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages visited
  • Date and time of visit

We use cookies, web beacons, and other tracking technologies to collect non-personal information.

  1. How We Use Your Information

We may use the information we collect for various purposes, including:

a. To provide, maintain, and improve our products and services.
b. To process and manage transactions, invoices, and payments.
c. To communicate with you about our products, services, promotions, and events.
d. To respond to your inquiries, requests, and feedback.
e. To monitor, analyze, and improve our website's performance and user experience.
f. To detect, prevent, and address security, fraud, or technical issues.
g. To comply with legal obligations and enforce our terms of service.

  1. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent. We may share your information with:

a. Service providers and partners who help us provide, maintain, and improve our products and services.
b. Legal authorities and law enforcement agencies when required by law, regulation, or legal process.
c. Third parties in connection with a merger, acquisition, or sale of assets.

  1. Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  1. Your Rights and Choices

You have the right to access, update, or delete your personal information, subject to certain exceptions. You can also opt out of receiving marketing communications from us. To exercise your rights or update your preferences, please contact us at stat@ercnetworks.com.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this page. By continuing to use our website and services after any changes, you consent to the updated Privacy Policy.